TERMS AND CONDITIONS

Definitions

When these Terms use "Allegr Ltd," "Military App," "we," "us," or "our," that refers to Allegr Ltd and its Affiliates, and subsidiaries, and each of its and their respective officers, directors, agents, partners, and employees.

"Military App" means the downloaded smart phone based software provision of the Military App Service and the browser-based Web App Service, irrespective of whether it is branded as the Military App or under a different name for a Community client as a white label Service. This includes "Fusiliers Connect". For the avoidance of doubt, the Web App can form part of a website – a removable component, sometimes called a Members’ Area or Community Zone or similar.

"Member" means an individual that has registered on the Military App and is using our Service.

Our Services and Role

We offer a software-as-a-service digital community platform that supports military regimental associations, Regimental HQs, related support organisations or support groups and individual members. We establish a subscription agreement with a Community client - this may be a regimental association as an example - that facilitates the use of the platform for its members.

Our platform offers news & updates, groups, messaging, search & connection, notification and events management functions. Through our Service, community or group admins can share information and content with members and Event Organisers can create, post and manage online or in-person events, sell tickets (through a third party link), solicit donations (through a third party link) and stay connected to members through a suite of group, chat and events tools.

How we fit into the process of connecting members

We are not the creator, organiser, or owner of the events and content listed on the Service nor are we the seller of tickets, registrations or any merchandise on the Service. Instead, we provide our Service, which allows group admins and Event Organisers to manage their engagement and activities.

Sections

The following Terms and Conditions are split into core policy sections:

• Allegr Ltd Privacy Policy
• Allegr Ltd Mobile App and Web App / Website Terms of Service
• Allegr Ltd Cookie Policy
• Allegr Ltd Acceptable Use Policy
• Allegr Ltd Events Policy

Allegr Ltd Privacy Policy

Your privacy is important to us. It is Allegr Ltd's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including via our app, Military App, and its associated services.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use an app or online service.

In the event our app contains links to third party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our app.

This policy is effective as of 16 March 2023.

Last updated: 16 March 2023

Information We Collect

Information we collect falls into one of two categories: 'voluntarily provided' information and 'automatically collected' information.

'Voluntarily provided' information refers to any information you knowingly and actively provide us when using our app and its associated services.

'Automatically collected' information refers to any information automatically sent by your device in the course of accessing our app and its associated services.

Log Data

When you access our servers via our app, we may automatically log the standard data provided by your device. It may include your device's Internet Protocol (IP) address, your device type and version, your activity within the app, time and date, and other details about your usage.

Additionally, when you encounter certain errors while using the app, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information — for example, when you submit content to us or when you contact us — which may include one or more of the following:

• Name
• Email
• Phone/mobile number
• Home address
• Military Career
• Service Number
• Service Type

User-Generated Content

We consider 'user-generated content' to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our platform, website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published it may be accessible to third parties not covered under this privacy policy.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website or mobile app:

• Register for an account
• Use a mobile device or web browser to access our content
• Contact us via email, social media, or on any similar technologies

We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• to provide you with our app and platform's core features and services
• to enable you to customize or personalise your experience of our website, mobile and web apps
• to contact and communicate with you
• to enable you to access and use our app, associated platforms, and associated social media channels
• for internal record keeping and administrative purposes
• to attribute any content (e.g. posts and comments) you submit that we publish on our website

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 18 and we do not knowingly collect personal information about children under 18.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• a subsidiary or affiliate of our company
• third party service providers for the purpose of enabling them to provide their services including (without limitation) IT service providers, data storage, hosting and server providers, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators
• our employees, contractors, and/or related entities
• our existing or potential agents or business partners
• credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
• third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing to you
• third parties to collect and process data
• an entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:

• Klaviyo
• Paypal
• Stripe
• Google Payments
• Apple Pay
• Shopify
• DigitalOcean
• Google Cloud

International Transfers of Personal Information

The personal information we collect is stored and/or processed in United Kingdom, or where we or our partners, affiliates, and third-party providers maintain facilities.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our app or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example serving particular content to your device), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

Sharing Data with other Members on the Military App

When you set up your Identity within the Military App you will be asked to add personal data. Your contact information, email address and phone number, will only be visible to those Members you have accepted a connection request with. Your visible location data is important to help search features for connection and events and you can choose the level of detail given in your address from postcode, to town, city or region. You can choose from additional privacy and visibility setting from within the Connect / My Identity section to set the levels of your data that other Members can see.

Messaging within the Military App

You can only send a direct one-to-one message to a Connection within the Military App community. If you have not made a successful connection request with another member you cannot message them unless as part of a group chat.

Messaging from your Primary Group Admin

Every member is registered to a Primary Group - an example of a Primary Group is a Regimental Association. Your Primary Group financially support your membership to use the Service and so, by accepting the Terms and Conditions of this Service, your Primary Group Admin will have the permission to send you a direct message regarding membership of the group, verification of your military status, and invitations to groups or events they believe may interest you. If you are not willing to support the Primary Group Admin’s requirements to verify your service status or fulfil membership requirements of the Primary Group, they have the option to request that your access to the platform be revoked. You grant Allegr Ltd permission to provide your Primary Group Admin with your registered contact email address if requested.

Use of Cookies

Our privacy policy covers the use of cookies between your device and our servers. A cookie is a small piece of data that an app may store on your device, typically containing a unique identifier that allows the app servers to recognise your device when you use the app; information about your account, session and/or device; additional data that serves the purpose of the cookie; and any self-maintenance information about the cookie itself.

We use cookies to give your device access to core features of our app, to track app usage and performance on your device, to tailor your experience of our app based on your preferences, and to serve advertising to your device. Any communication of cookie data between your device and our servers occurs within a secure environment.

Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our app may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here and on our website.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

Data Controller / Data Processor

The GDPR distinguishes between organisations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). We, Allegr Ltd, located at the address provided in our Contact Us section, are a Data Controller and/or Processor with respect to the personal information you provide to us.

Legal Bases for Processing Your Personal Information

We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly and in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your personal information for that specific purpose.

Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:

Consent From You

Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. When you contact us, you may consent to your name and email address being used so we can respond to your enquiry. While you may request that we delete your contact details at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

Performance of a Contract or Transaction

Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, we need technical information about your device in order to provide the essential features of our app.

Our Legitimate Interests

Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. For example, we collect technical information about your device in order to improve and personalise your experience of our app. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.

Compliance with Law

In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

International Transfers Outside of the European Economic Area (EEA)

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Your Rights and Controlling Your Personal Information

Restrict: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.

Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.

Data portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.

Deletion: You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our app, website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. If you terminate or delete your account, we will delete your personal information within 60 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Ben Burch

https://www.militaryapp.org/pages/contact-us

Allegr Ltd Mobile App and Web App / Website Terms of Service

These Terms of Service govern your use of Military App,

our website located at https://www.militaryapp.org/ that includes the Military App Web App, and https://app.fusiliersconnect.com/ or any http://www.fusiliersconnect.com/ website address containing the Fusiliers Connect Web App.

and any related services provided by Allegr Ltd.

When you create a Military App account or use Military App, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from further using the app, accessing our website or web app, or using any other services provided by Allegr Ltd.

If you access or download Military App from (1) the Apple App Store, you agree to any Usage Rules set forth in the App Store Terms of Service; and/or (2) the Google Play Store, you agree to the Android, Google Inc. Terms and Conditions including the Google Apps Terms of Service.

We, Allegr Ltd, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page and notify you through the app and/or the email address you provided when you created your account. Any changes to these Terms of Service will take effect immediately from the date of publication.

Last updated: 16 March 2023

Limitations of Use

By using Military App and our website, you warrant on behalf of yourself, any entity who you represent who has entered into these Terms of Service, and your users that you will not:

• modify, copy, prepare derivative works of, decompile, or reverse engineer Military App or any materials and software contained within Military App or on our website;
• remove any copyright or other proprietary notations from Military App or any materials and software contained within Military App or on our website;
• transfer Military App or any of its associated materials to another person or “mirror” the materials on any other server;
• knowingly or negligently use Military App or any of its associated services in a way that abuses or disrupts our networks or any other service Allegr Ltd provides;
• use Military App or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
• use Military App or its associated services in violation of any applicable laws or regulations;
• use Military App to send unauthorised advertising or spam;
• harvest, collect, or gather user data without the user’s consent; or
• use Military App or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials in Military App and on our website are owned by or licensed to Allegr Ltd. You may download Military App to view, use and display the application on your mobile device for your personal use only.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or these Terms of Service and may be terminated by Allegr Ltd at any time.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication within Military App and/or on its corresponding website. We will never claim ownership of your content but we do require a license from you in order to use it.

When you use Military App or its associated services to post, upload, share or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

Automatic Updates

You give us permission to download and install updates to Military App on your device in accordance with your privacy preferences. This permission can be revoked at any time by deleting Military App from your device.

Liability

Military App and the materials in Military App and on our website are provided on an 'as is' basis. To the extent permitted by law, Allegr Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Allegr Ltd or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use Military App, our website, or any other services provided by Allegr Ltd or the materials in Military App, even if Allegr Ltd or an authorised representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing in Military App or on our website are not comprehensive and are for general information purposes only. To the extent permitted by law, Allegr Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials in Military App or on our website, or otherwise relating to such materials or on any resources linked to Military App and our website.

Links

Allegr Ltd has not reviewed all of the sites linked to Military App or on its corresponding website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Allegr Ltd of the site. Use of any such linked website is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Notice regarding Apple

To the extent that you are using or accessing Military App on an iOS device, you acknowledge and agree to the terms of this clause. You acknowledge that these Terms of Service are between you and Allegr Ltd only, not with Apple Inc. (Apple), and Apple is not responsible for Military App and any materials available in Military App.

Apple has no obligation to furnish you with any maintenance and support services with respect to Military App.

If Military App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to Military App and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our responsibility.

Apple is not responsible for addressing any claims by you or any third party relating to Military App or your use of Military App, including but not limited to (1) product liability claims; (2) any claim that our mobile application fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation.

Apple is not responsible for the investigation, defence, settlement and discharge of any third-party claim that our mobile application infringes that third party’s intellectual property rights.

You agree to comply with any applicable third-party terms when using Military App, including any Usage Rules set forth in the Apple App Store Agreement of Service.

Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms of Service and, upon your acceptance of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you as a third-party beneficiary of these Terms of Service.

You hereby represent and warrant that (1) you are not located in a country that is subject to a UK Government embargo, or that has been designated by the UK Government as a "terrorist supporting" country; and (2) you are not listed on any UK Government list of prohibited or restricted parties.

Right to Terminate

We may suspend or terminate your Military App account and right to use Military App and these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Allegr Ltd Cookie Policy

We use cookies to help improve your experience of our website at https://www.militaryapp.org/ that includes the Military App Web App, and https://app.fusiliersconnect.com/ or any http://www.fusiliersconnect.com/ website address containing the Fusiliers Connect Web App. This cookie policy is part of Allegr Ltd's privacy policy. It covers the use of cookies between your device and our site.

We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://www.militaryapp.org/ , https://app.fusiliersconnect.com/ and http://www.fusiliersconnect.com/. In such a case, we may be unable to provide you with some of your desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.

Cookies are used to enable certain features (eg logging in), track site usage (eg analytics), store your user settings (eg time zone, notification preferences), and to personalise your content (eg advertising, language).

Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.

Cookies set by other sites and companies (i.e. third parties) are called third-party cookies They can be used to track you on other websites that use the same third-party service.

Types of cookies and how we use them

Essential cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing.

We use essential cookies to enable certain functions on our website.

Performance cookies

Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. They do not collect personal information about you.

We do not use this type of cookie on our site.

Functionality cookies

Functionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customised, enhanced, or optimised content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party services.

We use functionality cookies for selected features on our site.

Targeting/advertising cookies

Targeting/advertising cookies help determine what promotional content is most relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service.

We do not use this type of cookie on our site.

Allegr Ltd Acceptable Use Policy

This acceptable use policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by Allegr Ltd under any ongoing agreement. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.

Allegr Ltd customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

This policy was last reviewed on 16 March 2023

Fair use

We provide our facilities to Community clients with the assumption their use will be “business as usual”, as per our offer schedule. If their use is considered to be excessive, then additional fees may be charged or capacity may be restricted.

We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.

Customer accountability

We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer’s permission. This responsibility also applies to anyone using our Products on an unauthorised basis as a result of the customer’s failure to put in place reasonable security measures.

By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.

If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.

Prohibited activity

Copyright infringement and access to unauthorised material

Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn’t limited to:

• any material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and
• any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.

The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.

SPAM and unauthorised message activity

Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.

Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list.

We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.

This spam and unauthorised message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products.

Unethical, exploitative, and malicious activity

Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn’t limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing and denial-of-service attacks.

Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorised to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.).

Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.

Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of or discriminate against any group or individual.

Other activities considered unethical, exploitative and malicious include:

• Obtaining (or attempting to obtain) services from us with the intent to avoid payment;
• Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;
• The unauthorised access, alteration or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;
• Using our facilities to interfere with the use of our facilities and network by other customers or authorised individuals;
• Publishing or transmitting any content of links that incite violence, depict a violent act, depict child pornography or threaten anyone’s health and safety;
• Any act or omission in violation of consumer protection laws and regulations;
• Any violation of a person’s privacy.

Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.

Unauthorised use of Allegr Ltd property

We prohibit the impersonation of Allegr Ltd, the representation of a significant business relationship with Allegr Ltd, or ownership of any Allegr Ltd property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.

About this policy

This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.

We reserve the right to modify this policy at any time by publishing the revised version on our website and or mobile app. The revised version will be effective from the earlier of:

• the date the customer uses our Products after we publish the revised version on our website; or
• 30 days after we publish the revised version on our website.

Allegr Ltd Events Policy

We are not the creator, organiser, or owner of the events and content listed on the services nor are we the seller of tickets, registrations or any merchandise on the Services. Instead, we provide our Service, which allows group admins and Event Organisers to manage their engagement and activities.

When hosting an event, the Event Organiser is solely responsible for ensuring that their event and any page or advert displaying an event complies with any applicable laws, rules, and regulations, and that the goods and services described on the event page or advert are delivered as described and in an accurate and satisfactory manner. This includes any third party services linked to an event.

Event Indemnification

You agree to defend, indemnify, and hold harmless Allegr Ltd from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including reasonable legal and accounting fees) resulting from any claim, demand, suit, proceeding or investigation made by any third party relating to or arising out of:

• your breach of these Terms (including any terms or agreements or policies incorporated into these Terms);
• your unauthorised use of the Service;
• your Licensure, any failure to obtain or maintain any Licensure, or any error in obtaining or maintaining any Licensure;
• any Feedback that you give or receive;
• your breach of any applicable local, county, national or other law, rule or regulation or the rights of any third party;
• our collection and remission of taxes;

and if you are an Event Organiser, Your Military App Events (including where we have provided services with respect to those events) and Your Content, provided that this indemnification will not apply to the extent that the Claim arises out of Military App's gross negligence or willful misconduct.

We will provide notice to you of any such Claim, but our failure or delay in providing such notice will not limit your indemnification obligations except to the extent you are materially prejudiced by such failure. Also, in certain circumstances, we may choose to handle the Claim ourselves, in which case you agree to cooperate with us in any way we request.

Disclaimer of Warranties and Assumption of Risks by You

We have no control over and do not guarantee the (i) quality, safety, success, accuracy, or legality of any event or Group or Event Content, (ii) accuracy of any information provided by Members (including Feedback and Consumers’ personal information shared with Event Organisers in connection with events), or (iii) ability of any Member to complete a transaction.

We are not liable for the acts or omissions of any third parties, including third parties that help us provide the Services, that an Event Organiser chooses to assist with an event, or that you choose to use or contract with when using the Service.

You must assume risks that are inherent in attending live events.

Some events may carry inherent risk and by participating in those events, you choose to assume those risks voluntarily. For example, some events may carry risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to participate in those events.

Most events on our platform are not hosted by Allegr Ltd, but if and when you participate in one that is, you assume all risks.

When you attend an event hosted by us, you waive any and all claims and causes of action against Allegr Ltd and their insurers, for liability, including for personal injury, property damage or wrongful death in connection with your attendance of the event.

Limitation of Liability

In order to provide our Service on a large scale, we have to limit our liability to you.

To the extent permitted by applicable laws, Allegr Ltd, will not be liable to you or any third party, for:

Any indirect, incidental, special, consequential, punitive or exemplary damages, including damages for loss of profits, goodwill, use, data, opportunity costs, intangible losses, or the cost of substitute services (even if we have been advised of the possibility of such damages);

any Feedback that you give or receive; or Your Content or Your Trademarks.

Licences and Permits Event Organisers Must Obtain

Event Organisers must obtain all applicable licences, permits, and authorisations for their events. If you are an Event Organiser, along with your other representations and warranties, you represent and warrant to us that: You will obtain, before starting advertising, all applicable licences, permits, and authorisations (individually and collectively, "Licensure") for Your Military App Events. Licensure includes county or other local authority's authorisation of the event, traffic engineering authorisations, fire department inspection reports, authorisation to receive minors, sanitary authorisation, and property operation permits.

You will comply, and will ensure that the venues for Your Military App Events will comply, with all applicable laws, regulations, rules, and ordinances;

You will maintain throughout the use of our services the applicable Licensure to promote, produce, sponsor, host, and sell tickets for all of Your Military App Events; and

You will provide evidence of Licensure and related information prior to offering tickets or registrations for Your Military App Events and promptly upon our reasonable request from time to time.

Event Safeguarding

Event Organisers and Community clients should have their own Safeguarding policies in place. Allegr Ltd is not responsible for monitoring Member, Community client or 3rd Party Member or organisation compliance with safeguarding guidelines.

The Military App is a digital community meant for adult veterans, serving military and family. The Military App and Allegr Ltd is committed to Safeguarding Adults in line with national legislation and relevant national and local guidelines. Event Organisers and Group Admins must safeguard adults by ensuring that their activities, and Groups within the Military App are delivered in a way which keeps all adults safe and by creating a culture of zero-tolerance of harm to adults.

The Military App and Allegr Ltd is committed to creating and maintaining a safe and positive environment and an open, listening culture where people feel able to share concerns without fear of retribution. We acknowledge that safeguarding is everybody’s responsibility.

Consent - Personal information can be shared with the consent of the adult concerned. The circumstances when we need to share information without the adult’s consent include those where: it is not safe to contact the adult to gain their consent; you believe they or someone else is at risk, including children; it is necessary to contact the police to prevent a crime, or to report that a serious crime has been committed; the adult does not have mental capacity to consent to information being shared about them; the person causing harm has care and support needs; the concerns are about an adult at risk living in Wales or Northern Ireland (where there is a duty to report to the Local Authority).

When information is shared without the consent of the adult this must be explained to them, when it is safe to do so, and any further actions should still fully include them.

In the event of a Group Admin, Community client manager or any member wanting to seek independent Safeguarding advise we recommend they contact: Ann Craft Trust, Tel: 0115 951 5400 Email: Ann-Craft-Trust@nottingham.ac.uk Website: www.anncrafttrust.org

Disclaimer

The Allegr Foundation (Not-for-Profit, Company Number: 12744819) is a strategic partner of Allegr Ltd for the delivery of event programmes. More details here: The Allegr Foundation.

The Allegr Foundation currently facilitate two core physical activations within the community: Walk+Talk and Coffee Club. These are localised activities to help members connect and these events are organised by volunteers from within the Military App community. Only Members that have been approved by the Military App can establish a Walk+Talk or Coffee Club group within the Military App or run events under these names.

Walk+Talk and Coffee Club Event Organisers must adhere to the Risk Assessment and Safeguarding Policies set out within each Group / Support Content. These policies can also be found here:

https://www.militaryapp.org/pages/walk-and-talk-safeguarding

https://www.militaryapp.org/pages/walk-and-talk-risk-assessment

Walk+Talk and Coffee Club Event Organisers are also subject to any guidelines set out in briefing notes or information on the website below:

https://www.militaryapp.org/

Coffee Club Event Organisers must ensure that the venues for their events meet the criteria defined above and are safe, appropriate and insured.

Walk+Talk Events Organisers must ensure that the venues for refreshments before, during or after their events meet the criteria defined above and are safe, appropriate and insured.

Walk+Talk events are gentle, localised walking groups for small numbers (up to 10 participants). They are not walking events on arduous or potentially dangerous terrain - for example a Walk+Talk Risk Assessment and Liability does not cover mountainous walks, walking at altitude, running or cycling. If a Walk+Talk Event Organiser wishes to lead a walk in more arduous terrain (for example in the Brecon Beacons or Peak District) then they take on full liability for the walk, and participants acknowledge this whether it is published or not within the Group or Event page. In this case the Event Organiser must be suitably qualified to lead a walk in the planned terrain and conditions and they must ensure that they make an independent Risk Assessment for the activity, notifying participants of this and thatnit falls outside of Military App liability.

Coffee Club events do not include additional physical activity such as, but not limited to, walking, running or cycling.

The Allegr Foundation holds a third-party liability insurance policy to cover Walk+Talk and Coffee Club events that fall within our stated criteria and follow the Risk Assessment and Safeguarding policy guidelines. This insurance policy does not cover participant travel to and from an event. In the event of any potential Claim the Event Organiser or participant must first contact the Military App on the contact information provided below detailing the concern.

https://www.militaryapp.org/pages/contact-us

This policy is effective as of 16 March 2023.

Last updated: 16 March 2023